The mandatory reimbursement rules for authorised push payment fraud, the chargeback and Section 75 routes for card payments, and what to do when a bank refuses. Every case here shows the sum, the timeline and the outcome, and finishes with the steps in order, from the first call to the ombudsman.

What this section covers

  • The mandatory reimbursement rules for authorised push payment fraud
  • Chargeback and Section 75 for card payments
  • What to do when a bank refuses, step by step to the ombudsman
  • Timelines, sums and outcomes from real reader cases
  • Recovery firms and why most are a second scam

New articles are published under Reimbursement, Bank Transfer Scams, Card and Purchase Fraud.